Accessibility Statement for Manteo at Eldorado Resort

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

1.    Wide open lay out to access Front Desk, Main Lobby, Hallways, and Restaurants. 
2.    Accessible Washrooms 
3.    Accessible Guest Room Spaces

Our resort offers wheelchair accessible rooms with one queen bed and all of the amenities available in standard guestrooms, as well as fully accessible bathrooms with grab bars, wheelchair maneuverability, a walk-in/roll-in shower, a grab bar by toilet, slow-close doors, and widened door entrances. 

Website Accessibility

 Manteo at Eldorado Resort is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Eldorado Resort – Manteo at Eldorado Resort Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology

Manteo at Eldorado Resort Website is designed to be compatible with the following assistive technologies:

1. Chrome, Firefox, and Safari browsers on JAWS, NVDA and VoiceOver screen reader technologies

Technical specifications

Accessibility of Eldorado Resort/ Manteo Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

1.    HTML 
2.    WAI-ARIA
3.    CSS
4.    JavaScript 

Limitations and alternatives

Despite our best efforts to ensure accessibility of Manteo at Eldorado Resort Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for the Website:

1.    Tripadvisor, Instagram, TripTease, ChatBots, Expedia, and Travelzoo.

Feedback & Contact

We welcome your feedback on the accessibility of Manteo at Eldorado Resort Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below. 

1.    Phone: 250-860-1031
2.    E-mail: refresh@eldoradoresort.ca
3.    Hotel address: 3762 Lakeshore Road, Kelowna, BC V1W 3L4